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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adialina Weeden

Adialina Weeden

April 25, 2025

5  out of  5
rating by Adialina Weeden
"Excelente servicio"
We responded:
"¡Gracias, Adialina! Nos alegra saber que recibiste un excelente servicio. ¡Estamos aquí para ayudarte siempre!"
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Joe Pedro

April 16, 2025

5  out of  5
rating by Joe Pedro
"Terrific service provided. Kelsey was great to work with and the whole team has been super friendly and helpful. Competitive rates as well."
We responded:
"Thanks so much for your review, Joe! We're glad Kelsey and the whole team provided terrific service and made the process smooth and friendly. It's great to hear you're happy with the rates too! - Heather "
Profile photo of Angie Lane

Angie Lane

April 13, 2025

1  out of  5
rating by Angie Lane
"Not worth paying full coverage with state farm... Will be looking for another insurance company. I don't know why people even get full coverage never got into accident or used roadside service. Today I needed roadside service for towing they only cover 10 miles what a joke ."
We responded:
"Hi Angie, thank you for your 5-star review! We're glad you had a good experience working with our State Farm team. Call us any time! - Heather"
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Ginger Gracey

April 10, 2025

5  out of  5
rating by Ginger Gracey
"Steven was a great help. It was a seamless process to change my insurance to State Farm and I even saved money."
We responded:
"Hi Ginger, thank you for the great feedback! We’re glad Steven made the switch to State Farm smooth and stress-free—and helped you save too! - Heather "
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Fredrick Bernstein

April 3, 2025

5  out of  5
rating by Fredrick Bernstein
"Patient, thorough and reasonably priced."
We responded:
"Thank you, Fredrick! We're glad you had a great experience and appreciate your kind words. We’re always here to provide helpful, great service! - Heather"
Profile photo of César Duarte

César Duarte

March 26, 2025

5  out of  5
rating by César Duarte
"Excelente compañía, todo los procesos han sido rápido y eficaces"
We responded:
"¡Gracias, César! Nos alegra saber que tu experiencia ha sido rápida y eficaz. ¡Estamos aquí para ayudarte siempre! "
Profile photo of Raul Ciriaco

Raul Ciriaco

March 7, 2025

5  out of  5
rating by Raul Ciriaco
"Muy amable la persona que me atendió le daría 10 estrellas más Elena Flores la mejor"
We responded:
"Gracias por su opinión ,Raul! Mi equipo y yo siempre nos gusta saber que sobrepasamos sus expectativas. Contactenos en cualquier momento que nos necesite. Heather "
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Marisa Faria

March 6, 2025

5  out of  5
rating by Marisa Faria
"The staff is always very kind and helpful"
We responded:
"Thank you, Marisa! We truly appreciate your kind words and are so glad to hear that our staff has been helpful. Your support means a lot to us! - Heather"
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Courtney Fox

February 22, 2025

5  out of  5
rating by Courtney Fox
"Heather was amazing and kept in contact with me for a couple weeks to get my insurance started!!! Shes very sweet and very attentive!"
We responded:
"Thank you for sharing your experience, Courtney! We're so glad to hear that the team was able to assist you and keep you informed throughout the process. We truly appreciate your kind words and are thrilled to have you with us! - Heather"
Profile photo of JAYSE JENSEN

JAYSE JENSEN

February 20, 2025

5  out of  5
rating by JAYSE JENSEN
"Wonderful"
We responded:
"Thank you for the feedback, Jayse! We're glad you had a wonderful experience. We're always here to help! - Heather "
Profile photo of JAYSE JENSEN

JAYSE JENSEN

February 20, 2025

5  out of  5
rating by JAYSE JENSEN
"Wonderful"
We responded:
"Thank you for the feedback, Jayse! We're glad you had a wonderful experience. We're always here to help! - Heather "
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Cheryl Gilbert

February 20, 2025

4  out of  5
rating by Cheryl Gilbert
"We are very pleased with the friendly and knowledgeable service that was extended to us by Agent Jason Arledge at Heather Thies-State Farm Insurance Agency. We highly recommend if you are in the market for insurance coverage give them a call."
We responded:
"Thank you for your wonderful review, Cheryl! We’re so happy to hear that Jason provided you with such friendly and knowledgeable service. It means a lot to us that you’re recommending our team to others. We truly appreciate your support and are here whenever you need us! – Heather"
Profile photo of Debby Sullivan

Debby Sullivan

February 17, 2025

5  out of  5
rating by Debby Sullivan
"Great customer service, good prices I have many policies with this office. They care about their clients and don't treat you like another number."
We responded:
"Thank you for your review, Debby! We truly appreciate your loyalty and kind words. It means a lot to us that you feel valued and well taken care of. We're always here to help with all your insurance needs! - Heather"
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Sam F

February 14, 2025

5  out of  5
rating by Sam F
"Heather took the time to get me the Best policy available and saved me a fortune!"
We responded:
"Thank you, Sam! We're happy to have found great policy for you and helped you save! We appreciate your feedback and are always here to help! - Heather"
Profile photo of JOURNEY 28

JOURNEY 28

January 27, 2025

5  out of  5
rating by JOURNEY 28
"Simplemente EXCELENTE!!!"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que tu experiencia fue excelente. Estamos aquí para ayudarte siempre que lo necesites."
Profile photo of David Walker

David Walker

December 19, 2024

5  out of  5
rating by David Walker
"Very easy and the savings are great. It was fast and very direct. Quite enjoyable"
We responded:
"Thank you, David! We're thrilled to hear that you had such a positive experience. It's great to know that the process was easy and fast. Your feedback is greatly appreciated. If you ever need anything else, we're here to help! – Heather"
Profile photo of Matias Suarez

Matias Suarez

December 18, 2024

5  out of  5
rating by Matias Suarez
"great price, fast service and effective."
We responded:
"Hi Matias, thank you for your feedback! We're glad you appreciated the price, fast service, and effectiveness. We're always here to make things as smooth and beneficial as possible for you! - Heather"
Profile photo of Shelby Brandenburg

Shelby Brandenburg

December 2, 2024

5  out of  5
rating by Shelby Brandenburg
"Kyle was very helpful with providing me with a same day quote and insurance. We’ve shopped around for insurance and Kyle was able to provide us with the best deal and once we bundle more we’ll get additional deals! I highly recommend giving Kyle a call!"
We responded:
"Hi Shelby, thank you for your wonderful 5-star review! And thanks for mentioning that Kyle was able to assist you with a same-day quote and insurance. Your recommendation means a lot to us—Kyle and the entire team are always here to provide top-notch service. Feel free to reach out anytime! - Heather "
Profile photo of Michael Johnson

Michael Johnson

December 2, 2024

5  out of  5
rating by Michael Johnson
"Nice"
We responded:
"Michael, thank you so much for your 5-star review! We’re glad you had a great experience with us. If you need any assistance in the future, we're always here to help! - Heather"
Profile photo of Teresa Jacqueline Robles

Teresa Jacqueline Robles

November 15, 2024

5  out of  5
rating by Teresa Jacqueline Robles
"Elegir un buen seguro para tu vehículo que se acomode a tu presupuesto no es una tarea fácil pero mi agente de seguro Elena tiene todo para hacerte fácil esta tarea ..tiene la paciencia y educación para explicarte lo que te conviene según tu caso .. No dudaría en tomar otro seguro con ella !! Felicitaciones Elena Flores"
We responded:
"¡Gracias por tus comentarios, Teresa! Nos alegra mucho que Elena haya podido ayudarte con tu seguro de auto. ¡Por favor, avísanos si tienes alguna pregunta! — Heather"
Profile photo of Gabo Jr

Gabo Jr

October 31, 2024

5  out of  5
rating by Gabo Jr
"Lo máximo"
We responded:
"Thank you so much for your 5-stars, Fausto! We’re here for you and appreciate having you as part of our State Farm family! - Heather "
Profile photo of Robert

Robert

October 1, 2024

1  out of  5
rating by Robert
"Worst Insurance company and office. The employees don’t know how to do anything. Very unprofessional. They are scam artists and the supervisor, Miss Rodriguez didn’t care about what I had to tell her about her employees messing up on my policies. Do not go to this office they will screw you And not do nothing about it"
We responded:
"Thank you for sharing your feedback, Robert. We're sorry to hear about your experience and take these concerns seriously. We want to make things right and would appreciate the opportunity to address the issues you faced. Please contact our office so we can work on finding a solution and making sure this doesn't happen again. – Heather "
Profile photo of Abraham Mitchell

Abraham Mitchell

September 16, 2024

5  out of  5
rating by Abraham Mitchell
"Michael was great! Very smooth process with getting our new home covered."
We responded:
"Thank you, Abraham! We’re so glad to hear that Michael made the process of getting your new home covered smooth and simple. If you ever need anything else, don’t hesitate to reach out! – Heather"
Profile photo of Rasha El roumy

Rasha El roumy

September 13, 2024

5  out of  5
rating by Rasha El roumy
"I had the pleasure of dealing with Mike Fitzpatrick who took the time out to explain the policies to me. Help me switch companies and reassuring me I’m very happy with the service I received."
We responded:
"Thank you so much, Rasha, for the amazing 5-star review! We're happy to hear that Mike was able to provide such excellent service and guide you through the process of switching companies. It's great to know you’re happy with your experience, and the Heather Thies State Farm Agent team is here to help whenever you need us! Welcome to the family! - Heather "
Profile photo of Domingo Ramirez

Domingo Ramirez

September 11, 2024

5  out of  5
rating by Domingo Ramirez
"Super bien muy amables y me espricaron todo .. muchas gracias"
We responded:
"Hola Domingo, ¡muchísimas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva y que todo te fue explicado con claridad. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte! - Heather"